The following agreement ("Agreement" or the "Terms of Service") describes the terms on which iWebsoul offers you access to its services. This offer is conditioned on your agreement to all of the terms and conditions contained in the Terms of Service. By subscribing to our services, you agree to these Terms of Service. Hereafter “we” or “Company” or “us” will represent iWebsoul and the other firms of the partners/directors and “you” or “client” represent the customers who have subscribed for our services.
- At the time of the deal, we provide quotations , which are agreed upon by both the parties. The quotation is final and is not subject to discount once the deal is initiated. However, if any requirement is changed or increased during the course of the project, a minimum additional quote will be provided.
- While working on your project we may need your feedback or resolution of the queries, any delay in the response may delay the overall project duration.
- We provide regular work progress of the project; final project will be uploaded on domain and server only after receiving full payment.
- We provide control panel and FTP access to customers with an additional subscription. If you wish to take regular backup from your end please ask for the access. In any case, if the website stops functioning, we will upload the available backup. However, we or any of our partners, directors, employees and vendors will not be responsible for loss of any data.
- We strongly encourage all of our customers to do their own backups on their home computers or drives to ensure you have ready access to your data in the event we have a hardware failure or technical glitch. Although we regularly take backups of our server and we do not expect anything like this to occur, we want you to be prepared in the event that it does. Even the best and most complete and redundant backup systems can and do fail for a variety of reasons, despite the best efforts of the Web hosting service. THEREFORE, WE DO NOT GUARANTEE THE AVAILABILITY, COMPLETENESS, CURRENCY, OR INTEGRITY OF THESE BACKUPS OR THE DATA THEY CONTAIN. Consequently, you must not rely upon the availability, completeness, currency, or integrity of these backups.
- Customers are responsible for maintaining their own backups. We do not provide any sort of compensation for lost, inaccurate, incomplete, or outdated data in the event our backups do not function properly, regardless of the reason(s) for any such malfunction, hacking or technical glitch, even if the customer see the malfunction was not from their end.
- Once the project is made live and the admin panel is handed over, after that, we are not responsible for copyrights of your website, content and images.
- We design and develop the projects on the latest available versions of technology. If your project is more than 2 years old, you will have to be responsible for getting an upgrade. Or else you will have to face the loopholes and disadvantages of the old technology.
- Payment will be done in different phases, the same will be discussed before the deal.
- Once the payment is made for the subscribed services, the amount would not be transferred or considered for other services.
- If a delay in response of more than 20 days occurs from your end, we will not be responsible for the website or domain and the project will be dropped. In case you want to continue, you will need to pay an extra amount for the project or remaining amount whatever is agreed between the company and client at that stage. This will be to reschedule the project.
Webspace and Domain
- We provide you control panel, FTP, Domain login detail on demand after making extra payment.
- Domain is transferable on demand after making extra payment.
- Our clients use our dedicated server which is shared amongst all the customers of our company, Thus, you need to inform us before uploading any video. Only we are authorized to decide your FTP data or files. You cannot use FTP for data transfer. You cannot upload any illegal content on the server.
- This web space is dedicated for your website only which is developed and designed by our company. We are not a web-hosting company and thus, the web space provided by us is not for any other website or file transferring except the project developed by us. If the client uploads any additional files or website on their allotted space, they will have to move their web space, due to unauthorized upload.
- If any problem and issue occurs with the server, we will be responsible for technical support and resolve this issue but we need your patience and you have to wait until the problem is resolved.
- At the end of year you have to renew your web space and domain. We will inform you in advance for web space and domain annual payment. We have the right to suspend your website and account if you are not paying on time.
- For website maintenance or issues related to the live website you have to mail us on firstname.lastname@example.org
- We provide you one year of website maintenance for free.
- From next year you have to pay an extra amount if you need website maintenance service.If you have not paid for the maintenance service, we are not responsible for any glitch or malfunction in your website.
- Under website maintenance we do not add any new page without payment.
- Pop Up is also not available free with website maintenance, for every Pop Up Window You have to pay an extra amount.
- We do not commit 24*7 Technical Support as we do not provide technical support on Holidays.
- For technical support you have to submit one copy of issue to our mail-Id email@example.com
These terms of services are applicable for every customer of “iwebsoul” “Intrepid Websoul Private Limited”.
If you have any questions about this privacy statement, or our Web sites, you may contact us on firstname.lastname@example.org.